You can return your item to us for up to 14 days after receiving it.
The three-step procedure:
- Make your request for return or refund by email firstname.lastname@example.org by specifying your name, order number and the amount of items returned.
- Customer service will tell you in return how to return your order.
- Return your articlein its original packaging andComplete at the address listed, accompanied by a your invoice (downloadable in your order confirmation email). After receiving and verifying the item, we will refund the total amount of your purchase.
Warning: Incomplete, damaged, damaged or soiled items returned by the customer will not be taken back or refunded.
The return costs are the responsibility of the buyer, who bears the risks for the duration of the transport.
In the event of a refund request, it is made upon receipt of the package within 5 working days. Your bank account is directly re-credited with the amount of items returned and you will receive a refund confirmation email.